TriNET provides remote IT support for your organization. We utilize the latest remote technology combined with our expert IT consultants and application specialists for clients requiring off site complete end user, Level 1 support! TriNET can also work with on-site client teams for Level 2 dispatch or can arrange and manage in-market technical support for required desk side service, remotely.

Moving support calls off-site enables our clients to lower operating costs by leveraging the skills based routing of TriNETs resources, and our state of the art remote technology on an as needed basis.

Remote Services include:

* Help Desk
* Troubleshooting Hardware and Software issues
* Direct access technology available to support desktop and companys network remotely
* Immediate online proprietary application support
* Call Tracking and management
* Escalation Management
* Comprehensive reporting